Cookie Policy

This Cookie Policy explains what cookies are, how Monro uses them, and your choices regarding their use. Cookies are small text files placed on your computer or mobile device when you visit a website. They make websites work more efficiently, provide reporting information, and personalize your experience. When you visit Monro, these cookies help us remember you and your preferences, creating a smoother, more tailored interaction with our platform. They maintain the functionality and security of our services, allowing us to deliver the high-quality online casino experience you expect from Monro.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Understanding these distinctions is important, as different types of cookies serve different purposes on the Monro website. Our commitment to transparency means we want you to be fully informed about the technologies we use to enhance your journey with us.

Monro uses cookies for several reasons. Primarily, they are essential for the operation of our website, enabling core functionalities like secure logins, account management, and navigation between games. Without these cookies, many of the services you rely on would not be possible. We also use cookies to gather analytical data, helping us understand how our players interact with Monro. This information helps us identify areas for improvement, optimize our website's performance, and ensure our content is relevant and engaging.

Cookies also personalize your experience. By remembering your preferences, such as your preferred language or game types, we can present you with content and features most relevant to you. This personalization makes your time at Monro as enjoyable and rewarding as possible. We also employ cookies for marketing and advertising purposes, ensuring any promotional messages you receive are tailored to your interests, where permissible and in line with your consent. Our use of cookies always considers your privacy, adhering to all applicable data protection regulations, including GDPR.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to the operation of the Monro website. These cookies are imperative for you to navigate our site and use its core features, such as accessing secure areas, managing your account, and processing transactions. Without these cookies, services like logging in or placing bets would not function correctly. They do not gather any information about you that could be used for marketing or remembering where you have been on the internet. Their sole purpose is to enable the basic functionality of the Monro platform and ensure a secure and efficient user experience.

For example, essential cookies are used to:

• Identify you as being logged in to Monro and maintain your session.
• Remember information you have entered in forms when you navigate to different pages in a single browser session.
• Enable the secure processing of your financial transactions.
• Ensure the security of your account and prevent fraudulent activities.

Analytics cookies collect information about how visitors use the Monro website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Monro website works. By understanding how our players interact with our platform, we make informed decisions to enhance user experience, optimize site performance, and ensure our content remains fresh and engaging.

At Monro, we utilize analytics cookies to:

• Obtain statistics on how our website is used, such as the number of visitors and the most popular pages.
• Measure the effectiveness of our advertising campaigns.
• Help us improve the website by measuring any errors that occur.
• Test different designs and functionalities of the Monro website.

Functional cookies allow the Monro website to remember choices you make and provide enhanced, more personal features. For example, functional cookies can be used to remember your username, your preferred language, or your region. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

By remembering your preferences, functional cookies contribute significantly to a more personalized and convenient experience at Monro. They help us tailor the website to your specific needs, making your visits more efficient and enjoyable. For instance, these cookies might remember:

• Your preferred language settings.
• Your chosen currency for transactions.
• Whether you have already seen a particular pop-up or notification.
• Your login details for automatic access on subsequent visits, if you choose this option.

Marketing and advertising cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. At Monro, we use these cookies to present you with offers and promotions relevant to your gaming preferences, ensuring you are aware of the most exciting opportunities available.

Specifically, marketing and advertising cookies on Monro help us to:

• Deliver targeted advertising based on your browsing habits and interests on our site.
• Measure the performance of our marketing campaigns.
• Show you relevant advertisements on other websites after you have visited Monro.
• Prevent the continuous re-display of the same advertisements.

In addition to the cookies directly set by Monro, we also utilize various third-party cookies. These cookies are set by domains other than our website. Third-party cookies are often used for site analytics, advertising, and to enable certain features or services provided by external partners. For example, we might use third-party analytics services to understand website usage patterns, or third-party advertising partners to manage our promotional campaigns. These third parties have their own cookie policies, which we encourage you to review.

The third-party cookies on Monro may include those from:

• Analytics providers, helping us understand user behavior and site performance.
• Advertising partners, for displaying relevant ads on and off our platform.
• Social media platforms, for integration and sharing features.
• Security services, to protect against fraud and unauthorized access.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies only last until you close your browser. They are temporary and are deleted once your browsing session ends. This means that as soon as you exit your web browser, any information stored in a session cookie is removed. These cookies are essential for maintaining your session state as you navigate through different pages on Monro, ensuring a continuous and uninterrupted experience.

Persistent cookies, on the other hand, remain on your computer or mobile device for a set period, which can range from a few minutes to several years, or until you delete them manually. These cookies remember your preferences or actions across multiple visits to Monro. For example, a persistent cookie might remember your login details for your next visit, saving you the hassle of re-entering them. The exact lifespan of each persistent cookie is determined by its purpose and the third party, if applicable, that sets it. You have the ability to manage and delete persistent cookies through your browser settings at any time.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie consent banner or by adjusting the settings within your web browser. Most web browsers allow you to control cookies through their settings preferences. However, if you choose to block all cookies, you may find that some parts of the Monro website do not function correctly or that your access to certain features is restricted. Disabling essential cookies, for example, would prevent you from logging in or making transactions on Monro.

To manage cookies in your browser:

• Google Chrome: Go to Settings > Privacy and security > Site Settings > Cookies and site data.
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Go to Settings > Privacy, search, and services > Clear browsing data > Choose what to clear.
• Safari: Go to Preferences > Privacy > Manage Website Data.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, it sends a signal to websites that the user does not want their online activities to be tracked. However, there is currently no universally accepted standard for how websites should respond to DNT signals. As such, the Monro website does not currently respond to DNT signals. This means that even if you have DNT enabled in your browser, our website will continue to collect information in accordance with this Cookie Policy and our Privacy Policy.

The lack of a consistent and legally binding standard for DNT implementation across the internet means that simply enabling DNT in your browser may not always achieve your desired level of privacy. We encourage users to manage their privacy preferences proactively through the specific cookie settings available on our site and within their browser, as detailed in the "Managing and Disabling Cookies" section. Monro is committed to staying informed about developments in privacy standards and will update our practices as universal DNT standards emerge and are adopted by our licensing authority.

Monro reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and how you can manage your preferences. Your continued use of the Monro website after any changes to this Cookie Policy will constitute your acceptance of such changes.

We will notify you of any significant changes to this Cookie Policy by posting a prominent notice on our website or by other appropriate communication channels. The date of the last revision will always be displayed at the top of this policy document. Our commitment to transparency means we will always strive to keep you fully informed about our data practices at Monro.

If you have any questions or concerns about our use of cookies, this Cookie Policy, or your privacy on the Monro website, please contact our dedicated support team. We are here to assist you and provide any necessary clarifications.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly on the Monro website for immediate assistance.
• Email: Send your inquiries to [email protected]. We aim to respond to all email queries promptly.
• Support Section: Visit our comprehensive Help Center or FAQ section on the Monro website, where you might find answers to common questions about cookies and privacy.